Food and Grocery Industry Code of Conduct
The Competition and Consumer (Industry Codes—Food and Grocery) Regulation 2015 – the Food and Grocery Industry Code of Conduct (the Code), is a legally enforceable, voluntary prescribed code under the Competition and Consumer Act.
Metcash has indicated it will consider formally signing up to the Code in twelve months’ time but in the meantime will abide by the Code requirements.
Food and Grocery Code of Conduct
The Code aims to deliver more contractual certainty in trading relations between suppliers and supermarkets, encourage the better sharing of risk and reduce inappropriate use of market power across the value chain.
The Code sets out clear obligations to ensure key elements of Grocery Supply Agreements are discussed and agreed up front. It does not seek to impose overly restrictive rules on commercial negotiations, but rather provides commercial flexibility within a set framework of requirements and controls on behaviour.
An important component of the Code is the dispute resolution provisions. A number of options will be available for suppliers’ including; a retailer’s complaints process; mediation/arbitration; legal avenues; or ACCC.
Access the Food and Grocery Code of Conduct on the ACCC website.
Code Compliance Managers
Grocery Code Compliance Manager
03 9829 3843
Senior Competition & Consumer Lawyer
0447 171 672
|1800 772 173
Code Compliance Manager
|1300 434 154|
Find out more about the AFGC’s code training.
Code Issues Assessment Line
AFGC operates an advice line to provide assistance to AFGC members on whether a specific practice may be covered by the Code and, if so, what options exist to seek a remedy. To avail of the service, you can contact the AFGC by:
- Email email@example.com
- Telephone 02 6273 1466
Raise an issue with AFGC
If you wish to raise an issue or provide information to the AFGC on a potential Code infringement, you can:
Download the form and return via:
- email to firstname.lastname@example.org
- post to AFGC, Level 2, 2-4 Brisbane Ave, Barton ACT 2600
- fax on 02 6273 1477
- or contact AFGC on 02 6273 1466
AFGC Member Access
The following resources are available to member companies and will assist business understand the impacts the Code on their business and trade with the supermarkets:
- One Page Summary Sheet
- Common Language Guide
- Dispute Resolution Processes
- Code Presentation