Industry Resources

Food & Grocery Code of Conduct

The Competition and Consumer (Industry Codes—Food and Grocery) Regulation 2015 – the Food and Grocery Industry Code of Conduct (the Code), is a legally enforceable, voluntary prescribed code under the Competition and Consumer Act 2010.

The Code aims to deliver more contractual certainty in trading relations between suppliers and supermarkets, encourage the better sharing of risk and reduce inappropriate use of market power across the value chain.

The Code sets out clear obligations to ensure key elements of Grocery Supply Agreements are discussed and agreed up front. It does not seek to impose overly restrictive rules on commercial negotiations, but rather provides commercial flexibility within a set framework of requirements and controls on behaviour.

An important component of the Code is the dispute resolution provisions. Where disputes cannot be resolved through the commercial arm of a business, a number of options will be available for suppliers, including:

  • a retailer’s Code Arbiter
  • mediation/arbitration
  • legal avenues, and/or
  • the ACCC.

An Independent Reviewer, appointed by Government, will oversee the dispute resolution process to ensure to it is conducted independently and without bias.

Access the Food and Grocery Code of Conduct on the ACCC website.


Signatories to the Code are:






Find out more about the AFGC’s code training.



AFGC operates an advice line to provide assistance to AFGC members on whether a specific practice may be covered by the Code and, if so, what options exist to seek a remedy. To avail of the service, you can contact the AFGC by:



The following resources are available to member companies and will assist business understand the impacts the Code on their business and trade with the supermarkets:

  • Topic specific, plain english Guidance Documents
  • Guides and tools aiding transition to the second version of the FGCC
  • Catalogued member communications
  • Dispute resolution processes

Login to the members centre to access.



Suppliers with code related concerns can seek to resolve these concerns through each retailers’ appointed Code Compliance Manager.

Marnee Nugent
Grocery Code Compliance Manager
03 9829 3843
Sara Brooks
Senior Competition & Consumer Lawyer
0447 171 672
1800 772 173
Vanessa Liow
Code Compliance Manager



Who To Contact

Samantha BlakeDirector, Industry Affairs

Email Samantha Blake

Suzanne DaviesSuzanne Davies, Associate Director, Industry Affairs

Email Suzanne Davies