Privacy Policy

Last updated: May 2020

The Australian Food and Grocery Council (AFGC) operates This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from members through membership applications, uses of this website and registering for events. It operates in accordance with the Privacy Act 1988 and Australian Privacy Principles, contained in the Act.

We use your Personal Information only for providing and improving member services. When engaging with the AFGC, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

The Australian Food and Grocery Council (AFGC) collects personal information when companies apply for membership, use the contact form on the website or register for an event. The information collected may include contact details, business turnover figures, manufacturing locations, amount and method of payment, and preferences as to the ways in which company representatives agree to be contacted by the AFGC. Personally identifiable information may include, but is not limited to your name, contact details, payment information, social media profiles or subscription preferences for AFGC publications (“Personal Information”)

AFGC members may be invited to access the members-only online portal via this website. We provide individual log-in details to current employees of member companies on request.

Personal information is also collected about individuals/companies making enquiries about the AFGC and its work, whether by post, telephone, fax or email. This information is used to respond to the enquiry, and for subsequent follow-up if required. AFGC will not disclose information about enquirers without their consent or as required by law. AFGC does not insist on enquirers identifying themselves, respecting their right to remain anonymous, but this may limit our ability to respond and assist them.

Personal information is only collected where it is necessary for one or more of our functions or activities. We will not collect, use or disclose sensitive information without your consent, or in circumstances permitted in the Australian Privacy Principles.

Information Correction or Deletion

We respect that any information we collect belongs to the individual or company that has provided it to us. You can request access, correction or deletion of your personal information at any time. Please contact us via the details provided on this website and we will make it our priority to respond. Should you wish to escalate an issue you can contact the Office of the Australian Information Commission.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our website (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of this website (and subsites such the China Ready website) that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse visitor activities. This may include but is not limited to your location, clicks on links or through to our social media sites, registrations to events, training and other courses and downloads of membership application forms, guides and other materials. To improve the user experience of this website and help ensure that our content is relevant, we use Fullstory and Hotjar to provide anonymised information about how you use our site. This includes the pages you look at and how the mouse interacts with the page. More information can be found on the FullStory website – external and Hotjar website – externalYou are able to opt-out of Hotjar directly here. You can opt-out of Fullstory here.

Membership Details

The AGFC does not and will not sell, rent or share our membership database or membership mailing list. The Officers may disclose information about specific members in accordance with their clearly expressed preferences about the ways in which they are prepared to assist AFGC achieve its objectives.

The AFGC uses an email mailing lists to communicate with members and subscription to this list is opt-in, that is, we do not add email addresses to our mailing lists without express prior consent. List members can unsubscribe at any time.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Please note that we are not responsible for the practices employed by other sites that are linked from or to this website.

Consent for Disclosure

While AFGC does not generally disclose personal information to third parties without the express permission of the individual/ companies concerned, there are some circumstances where it is necessary that we disclose information with implied consent. AFGC defines “implied consent” narrowly. One example is:

  • AFGC’s web pages and electronic mailing lists, like those of many other organisations and companies, are hosted by external organisations and/or individuals. Information that you provide to AFGC via the internet passes through one or more of these service providers’ systems in order to be received by AFGC, and/or, we may disclose information to such a service provider when necessary to provide you with a requested service such as to subscribe you to one of our mailing lists. In this regard AFGC arranges hosting services only with organisations or individuals who have privacy policies/practices that are in accord with AFGC’s privacy policy.

Change to this Privacy Policy

This Privacy Policy is effective as of 1 May 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our websi

Contact Us

If you have any questions about this Privacy Policy, please contact us at