Australian Food & Grocery Council

Food & Grocery Code of Conduct Training

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The Food and Grocery Code of Conduct (Code) has the potential to improve trading relationships between retailers and their suppliers, it introduces a new regime for fair dealing in the industry. To support suppliers understanding of the Code obligations, legal requirements and how to get maximum benefit from it, AFGC in conjunction with NextGen are offering a range comprehensive training programs to suit your business needs.

Click on your preferred method of training delivery to find out more:

  • In-House – we come to you and deliver a program based on your needs.
  • Open – regular sessions are held capital cities around Australia.
  • On-Line – for self-directed learning and those unable to attend an open or in-house programs.

All training programs will deliver a practical approach to all the Code elements and obligations, centered on real world case studies. Exploring all major issues that occur in the supplier/retailer commercial relationship.

There are 5 critical sections to the training programs:

  1. The role of the new Grocery Supply Agreement (GSA)
  2. Code obligations and their intent and application i.e. waste and shrinkage, deductions, promotions etc.
  3. The impact on the trading relationship
  4. Consideration on how to manage the code in your day to day engagement with customers
  5. Delegate assessment

At the conclusion of the program, delegates will complete an on-line assessment and if successful will be awarded the AFGC Code of Conduct certificate. This accreditation is intended to compliment the typical trade practices training suppliers undertake.

Successfully integrating the Code across customer facing business functions will ensure its success within your business. In particular however, those from the following functions are likely to get the most from this workshop:

  • Commercial and account teams
  • Supply chain teams
  • Marketing teams
  • Category and insight teams
  • Legal teams



Alyssa Handy, Events Manager