AFGC Events Refund Policy
|
|
Event Cancellation by AFGC
- The Australian Food and grocery Council (AFGC) reserves the right to cancel an event due to low enrolment or other circumstances which would make the event non-viable.
- If AFGC cancels an event, registrants will be offered a full refund.
- Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.
- AFGC is not liable for costs related to accommodation or travel born by you or your organization as a result of the event being cancelled.
Registration Cancellation by Participant
- Unless specifically stated on registration materials, the deadline to receive a refund for your registration is 5 business days before the event.
- Registration cancellations received prior to the deadline may be eligible to receive a refund less a service fee as stated in the individual event registration form.
- Cancellations received after the stated deadline will not be eligible for a refund.
- Refunds will not be available for registrants who choose not to attend an event.
- Cancellations will be accepted via phone or e-mail, and must be received by the stated cancellation deadline.
- All refund requests must be made by the attendee or credit card holder.
- Refund requests must include the name of the organisation, attendee and event name.
- Refunds will be credited back to the original credit card used for payment.
This is a generic policy for all AFGC Events, however, please read all individual event information thoroughly as they may differ for each event. All online payments are in $AUD.
|