AFGC Events Refund Policy

Event Cancellation by AFGC

  • The Australian Food and grocery Council (AFGC) reserves the right to cancel an event due to low enrolment or other circumstances which would make the event non-viable.
  • If AFGC cancels an event, registrants will be offered a full refund.
  • Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.
  • AFGC is not liable for costs related to accommodation or travel born by you or your organization as a result of the event being cancelled.


Registration Cancellation by Participant

  • Unless specifically stated on registration materials, the deadline to receive a refund for your registration is 5 business days before the event.
  • Registration cancellations received prior to the deadline may be eligible to receive a refund less a service fee as stated in the individual event registration form.
  • Cancellations received after the stated deadline will not be eligible for a refund.
  • Refunds will not be available for registrants who choose not to attend an event.
  • Cancellations will be accepted via phone or e-mail, and must be received by the stated cancellation deadline.
  • All refund requests must be made by the attendee or credit card holder.
  • Refund requests must include the name of the organisation, attendee and event name.
  • Refunds will be credited back to the original credit card used for payment.

This is a generic policy for all AFGC Events, however, please read all individual event information thoroughly as they may differ for each event.

All online payments are in $AUD.